Q: Will you lower your distribution percentage if my sales increase significantly

Yes, please contact us for more information here .

Question 1

How long are your contracts?

Accepted Answer

Our distribution deals are usually 2 years. Our non distribution deals are monthly rolling agreements.

Question 2

Will you lower your distribution percentage if my sales increase significantly

Accepted Answer

Yes, please contact us for more information here.

Question 3

Can I use my own direct distribution deals?

Accepted Answer

Yes, you can, you can also have part-direct delivery and part-distribution provided by ampsuite. During the setup process we will gather all information about your direct deals just once, and your future royalty reporting and accounting will reflect that.

Question 4

Are there any set up or additional fees?

Accepted Answer

No, under our distribution package all we charge is the distribution percentage on sales unless you have an unusual set up requirement.

Question 5

Can I create a White Label Service?

Accepted Answer

Yes, the option of white labelling ampsuite is available, on application basis. Please reach out to discuss this here.

Question 6

Is my distribution contract exclusive?

Accepted Answer

Yes under our distribution package the deal is exclusive.

Question 7

Is it easy to transfer my distribution/catalogue from my existing distributors?

Accepted Answer

Yes, the process is as follows:

Beatport, Traxsource & Juno will transfer the label & the back catalogue between distributors, so there would be no downtime (your old distributor will need to approve the switch with these stores).
Once the label is transferred to our supplier account at Beatport we can request a metadata export and assist with setting this up for you in ampsuite. If all your catalogue is live at beatport then we can also import your audio & cover art.
You may need to update any mandatory missing data files before we are able to deliver the back catalogue out to the other stores, such as Spotify & Apple who require a redelivery, but we are here to help you with the transition.
Ideally your previous distributor would not issue take downs until the redelivery process is complete through ampsuite, in which case there will be no downtime. If your distributor does issue takedowns on your catalogue before you have redelivered through ampsuite then there may be a period of downtime.

Question 8

What’s the difference between distribution and asset delivery?

Accepted Answer

ampsuite is a system for everyone. We deliver all of your content to multiple stores at once. We can “distribute” these on your behalf which means that we utilise our store relationships to provide the best service and lowest distribution fees possible. If you already have existing direct-deals with some stores, we can “deliver” them to the stores for you. We can also operate a hybrid of both of these options. Please contact us to discuss your needs.

Question 9

Do you work with all digital stores?

Accepted Answer

We work with the majority of DSPS across the world, including newer markets such as China & Asia. Please find a full list below, and let us know if you would like to deliver to any platform not listed here:

7Digital
ACRCloud
Alibaba
Amazon
AMI Entertainment
Anghami
Audible Magic
AWA
Bandcamp
Beatport
Beatport Streaming
Beatsource
Beatsource Streaming
Bleep
Bmat
Boomkat
Boomplay
Deezer
DJ Monitor
Facebook
Fizy
Genie Music
Gracenote
GrooveFox
Hard Wax
Hardstyle
Hungama
iHeartRadio
iMusica
iTunes
Jaxsta
JoiSaavn
Joox
Juno
Kakao / MelOn
Kanjian
KDigital
KkBox
Kuack Media
Lickd
LINE Music
Medianet
MePlaylist
Mixcloud
MonkingMe
Music Worx
MusicJet
Napster
Naver Music
NetEase
Nuuday
Pandora
Peloton
Pretzel
Qobuz
SberZvuk
Shazam
Simfy Africa
SiriusXM
Slacker
Sound Exchange
Soundcloud
SoundMouse
Spotify
Stellar Entertainment
Tencent
Tidal
TikTok / Resso
TIM Music
TouchTunes
Traxsource
Ultimate China
UMA / VK
Yandex
YouTube Content ID
YouTube Music

Question 10

Do you deliver into social media e.g. Facebook, Instagram, TikTok?

Accepted Answer

Yes. You only need to upload your release once, and select the platforms you want to deliver to.

Question 11

Do you deliver into radio stations e.g. Pandora, iHeartRadio?

Accepted Answer

Yes. You only need to upload your release once, and select the platforms you want to deliver to.

Question 12

Do you deliver to Bandcamp, Youtube and Soundcloud?

Accepted Answer

Yes. You only need to upload your release once, and select the platforms you want to deliver to. We offer the option to deliver via ampsuite distribution, as well as direct user uploads for these services at no extra charge.

Question 13

Do you deliver to Music Recognition Technologies (MRTs)?

Accepted Answer

Yes. You only need to upload your release once, and select the platforms you want to deliver to.

Question 14

How do I turn my music on for streaming on Beatport / Beatsource?

Accepted Answer

Any content delivered via ampsuite distribution to Beatport/Beatsource will be available for Beatport/Beatsource streaming products by default.

Question 15

Are you able to monetise across YouTube content ID & Facebook?

Accepted Answer

Yes

Question 16

Are you able to get my new label set up on stores such as Beatport, Traxsource and Juno?

Accepted Answer

Yes, we can either set up new profiles for your label, or if your label already exists on these stores we can initiate transfers to ampsuite. Please include as much descriptive information and links to music as possible to aid with store approval.

Question 17

Can I manage multiple labels under one account?

Accepted Answer

Yes. You can manage as many labels as you want in your system. You can set up tailored mailing lists & promo campaigns per label too.

Question 18

Do you charge for content take downs or release changes?

Accepted Answer

No, we don’t charge for that. Please, keep in mind that processing takedowns and changing metadata can take up to 48hs, depending on the DSPs or digital store, so changes can take a few hours until they’re processed.

Question 19

How quickly can you get my release live?

Accepted Answer

You can deliver a release with your release date of choice and some stores will have it live within a day or so, however we advise to leave a minimum of 2 weeks between the date of delivery and the requested release date. Ideally you should leave 3 -4 weeks, as this allows a period of time for all stores to process the release, and for it to appear across all DSPs on the date of release. This is also the period in advance that many stores allocate their marketing to releases, so if you deliver with less than a week's notice then you will more than likely exclude the release form being considered.

Question 20

Can I choose which stores I want to deliver a release to?

Accepted Answer

Yes. You would need to deliver to all stores exclusively through ampsuite. We can act as your distributor, your asset delivery service, or a combination of both. We can also deliver your content to stores you have a direct deal with, or other distributors (for example if you have an existing relationship). Please contact us for more details.

Question 21

Do I need ISRC or UPC codes?

Accepted Answer

We can provide these free of charge if you have a distribution deal with ampsuite. If you use ampsuite for asset delivery solely to DSPs under your own deals then you would need to provide your own codes.

Question 22

What promotional tools do you offer?

Accepted Answer

DJ / Press Promotion Module Generate promotional emails around your release, allowing your recipients to preview, download and leave feedback.
Newsletter Module Generate template based newsletters & send to your fanbase, automatically pulling release info from within ampsuite.
Free Track Tool Create campaigns to give away free track downloads in exchange for users subscribing to your mailing list or your social media pages.
Shareable Music Links Easily create attractive shareable music link pages to promote your release.

Question 23

Do you have limits on the number of contacts we can deliver newsletters/mailers to?

Accepted Answer

No, we just have a fair use policy. All contacts must have requested to sign up to your mailing list, you should not upload purchased or ‘acquired’ lists of contacts.

Question 24

Do you charge extra for promotional tools?

Accepted Answer

No all tools are included as standard.

Question 25

Do you offer pitching releases to stores for banners & marketing support?

Accepted Answer

Yes. Please note releases must be delivered enough in advance of release date to be considered for pitching (4 weeks for all the main streaming sites such as Amazon Music, Spotify, and Apple Music. 2 weeks for dance sites such as Beatport and Traxsource). You will also need to provide any relevant marketing information for DSPs and digital stores.

Question 26

Do you offer publishing administration deals to help my label and artists generate more revenue from the label releases?

Accepted Answer

Yes, please contact us here for more information on how we can get you started.

Question 27

How often do you send statements?

Accepted Answer

Every month, these are sent on the 10th of the month for the previous month.

Question 28

How long does it take for sales revenue to be paid?

Accepted Answer

Typically it takes around 2 months for the sales revenue to arrive from the DSPs, and we send it out the same month.

Question 29

What is your payment method?

Accepted Answer

We pay via bank transfer or Paypal.

Question 30

What currency do you pay in?

Accepted Answer

We report to you in Pounds Sterling, however we can convert payments to your currency of choice, and you can set whatever currency you like as your system currency, your system currency is what your outgoing artist reports will be reported in.

Question 31

Can I send out contracts to my artists in ampsuite?

Accepted Answer

Yes, we have a full digital contracting system included.

Question 32

Can I speak to someone if I need help, and how quickly do you respond to emails?

Accepted Answer

We pride ourselves on the dedicated support we offer, we aim to reply to all emails within a day. We are also available for calls on arrangement.

Question 33

Can you help with verifying Facebook/Instagram accounts?

Accepted Answer

Yes, we can request these on your behalf (however we can’t guarantee they will be accepted).

royalty accounting, content management, distribution and promotion software for the music industry

Amp Suite Limited - Frequently Asked Questions

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